At EMLCanada, we’re committed to strengthening community readiness and supporting the people and organizations who step up when emergencies occur. An important part of that readiness involves understanding deployment protocols—the procedures that determine how, when, and by whom resources are activated during response and recovery operations.
1. Decisions rest with the Authority Having Jurisdiction (AHJ)
During any emergency, the authority to deploy resources lies with the organization officially managing the response— typically an emergency management centre belonging to a municipality, Indigenous government, or provincial, territorial, or federal agency. These emergency management organizations assess needs, identify priorities, and determine which products, services, and supports are required. They are also accountable for knowing what resources are deployed, where and for what purpose.
Participation on the EMLCanada platform helps businesses and community organizations become visible and accessible when those decisions are made. However, activation and deployment still depend on the AHJ’s direction. Their decisions ensure that the right resources are mobilized, at the right time, for the right reasons.
2. Self-deployment can do more harm than good.
When disaster strikes, coordination is critical. Well-intentioned individuals, businesses, and organizations that self-deploy—arriving before they are requestedor acting independently—can unintentionally strain local systems, duplicate efforts, or exacerbate the ongoing safety or security issue. Even when needs are urgent, it is always best to offer your support through official channels and await confirmation before taking action.
By following established deployment protocols, every community member —emergency responders, local governments, businesses, and volunteers—contributes to a more efficient, organized, and effective response. Together, we can strengthen coordination, reduce confusion, and ensure that help reaches those who need it most.
